Privacy Policy
Last updated: 11 December 2025
Signal Design Studio Ltd (“Signal”, “we”, “our”, “us”) provides branding and marketing services. We take your privacy seriously and this page explains what information we collect, why we collect it, and how you can control your data.
We operate from the United Kingdom but our website is available worldwide.
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1. Information We Collect
We only collect the information we need to run our business and respond to you. This includes:
1. Contact Form Information
When you contact us, you may provide your name, email address, and any message you write.
2. Email Signups
If you join our mailing list (now or in the future), we collect your email address and any preferences you choose to share.
3. Analytics Data
We use Google Analytics to understand how people use our website.
This includes:
• IP address (anonymised where possible)
• Pages visited
• Device/browser info
• Time spent on pages
4. Advertising & Tracking
We use Meta Pixel to help measure the effectiveness of our marketing.
It may collect information such as:
• Page views
• Button clicks
• Form completions
You can opt out of this tracking at any time through our cookie banner.
5. Scheduling (Calendly)
If you book a meeting with us through Calendly, Calendly collects the information needed to schedule your appointment (such as name, email, and time zone).
6. Third-Party Fonts
Our site may load fonts from external providers, which can log basic technical information such as your IP address.
7. Future E-Commerce (Optional)
If we offer products or payments on our site in the future, we will update this page to explain what data is collected at checkout.
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2. How We Use Your Data
We use your information to:
• Respond to enquiries
• Provide our services
• Improve our website
• Run marketing campaigns
• Send newsletters (only if you subscribe)
• Schedule meetings
• Keep our website secure
We do not sell your data.
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3. Legal Bases (Why We’re Allowed to Use Your Data)
Under GDPR/UK GDPR, we rely on:
• Consent — for marketing emails, analytics cookies, tracking pixels
• Legitimate interests — to run and improve our website and respond to enquiries
• Contract — when working with clients or preparing quotes
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4. Cookies & Tracking
Our site uses a cookie banner powered by Complianz, which allows you to:
• Accept or reject analytics and marketing cookies
• Change your preferences at any time
You can also block cookies directly in your browser.
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5. How Long We Keep Your Data
We keep data only as long as necessary:
• Contact form messages: up to 24 months
• Newsletter data: until you unsubscribe
• Analytics data: as per Google’s retention settings
• Calendly bookings: as per Calendly’s retention rules
You can ask us to delete your information at any time.
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6. Sharing Your Data
We only share your data with trusted providers who help us run our business, such as:
• Google (Analytics)
• Meta (Meta Pixel)
• Calendly
• Email marketing providers (Mailchimp or Klaviyo — if used in future)
• Website hosting provider
They only use your data to provide their services to us and must keep it secure.
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7. Your Rights
You have the right to:
• Access the personal data we hold
• Ask us to correct or delete it
• Withdraw consent (e.g., unsubscribe or change cookie settings)
• Object to certain types of processing
• Request a copy of your data
To use any of these rights, email us at:
📧 [email protected]
If you’re not satisfied, you can also contact:
Information Commissioner’s Office (ICO) — UK data protection authority.
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8. International Transfers
Some of our tools (like Google, Meta, or Calendly) store data outside the UK/EU.
They use safeguards such as Standard Contractual Clauses to protect your information.
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9. Third-Party Links & Embeds
Our website may include links or embedded content (such as videos, social media posts, or maps). These services may collect their own data, so we recommend checking their privacy policies.
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10. Changes to This Policy
We may update this page occasionally to reflect changes to our website, tools, or legal requirements. The latest version will always be posted here.
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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach us at: