Terms & Conditions
Last updated: 16 December 2025
IMPORTANT: These Terms & Conditions are provided for general business use and do not constitute legal advice. You should have a qualified solicitor review them to ensure compliance with your specific business practices and applicable law.
ABOUT US
- This website is operated by SIGNAL DESIGN STUDIO LTD, trading as Signal (“we”, “us”, “our”).
Contact email: [email protected]
By accessing or using this website, you agree to be bound by these Terms & Conditions.
USE OF THE WEBSITE
- You agree to use this website only for lawful purposes and in a way that does not:
Infringe the rights of others
Restrict or inhibit anyone else’s use of the website
Breach any applicable laws or regulations
We reserve the right to suspend or terminate access to the website if misuse is identified.
SERVICES
- We provide branding and marketing services, including but not limited to:
Branding and design services
Marketing strategy and consulting
Meta (Facebook/Instagram) Ads management
Google Ads management
Audits, retainers, and advisory services
All services are provided subject to availability and may be modified or withdrawn at any time.
Specific terms relating to scope, pricing, timelines, deliverables, cancellations, and payment will be set out in written proposals, quotations, or agreements. Where such terms exist, they will take precedence over these Terms & Conditions.
We reserve the right to outsource or subcontract any part of the services where appropriate.
INTELLECTUAL PROPERTY
- Unless otherwise agreed in writing:
Upon full payment, ownership of final deliverables transfers to the client
We retain the right to display and use completed work for our portfolio, marketing, promotional materials, and website
We may use stock assets, licensed fonts, templates, or third-party tools as part of our services. Such assets remain subject to their respective licences and may not transfer full ownership to the client.
All website content, including text, graphics, logos, and designs, remains our intellectual property unless stated otherwise and may not be reproduced without written permission.
USER SUBMISSIONS
- If you submit information via forms, email, or other means:
You confirm that the information provided is accurate and lawful
You grant us permission to use this information for business and communication purposes
FEES & PAYMENTS
- Fees for services are quoted on a case-by-case basis.
Depending on the project, we may require:
Full payment upfront, or
A deposit followed by a balance payment
Accepted payment methods include bank transfer and Stripe.
We reserve the right to suspend or terminate services where payment is overdue.
CANCELLATIONS, REFUNDS & TERMINATION
- Refunds are considered on a case-by-case basis.
Clients may cancel services; however, work completed up to the cancellation date will remain payable and additional costs may apply as set out in the relevant agreement or proposal.
If a client fails to make payment in accordance with agreed terms, we reserve the right to pause work, terminate the agreement, and recover outstanding fees where legally permitted.
LIMITATION OF LIABILITY
- To the maximum extent permitted by law, we are not liable for any indirect, consequential, or economic loss. We do not guarantee that services will produce specific results and do not guarantee uninterrupted or error-free operation of the website.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
NO GUARANTEES
- While we set goals and work diligently to achieve the best possible outcomes, we make no guarantees regarding performance, results, revenue, growth, or advertising outcomes.
Results may vary due to factors beyond our control, including market conditions, platforms, and client implementation.
THIRD-PARTY LINKS & TOOLS
- This website may include links to third-party websites or tools. We are not responsible for their content, policies, availability, or practices.
PRIVACY & COOKIES
- Use of this website is also governed by our Privacy Policy and Cookies Policy, which form part of these Terms.
CHANGES TO THESE TERMS
- We may update these Terms & Conditions at any time. Changes take effect once published on this page. Continued use of the website constitutes acceptance of the updated Terms.
GOVERNING LAW
- These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
WEBSITE DISCLAIMER
Last updated: 16 December 2025
GENERAL INFORMATION
- All information on this website is provided for general informational purposes only. While we aim to keep content accurate and up to date, we make no warranties or representations regarding completeness, accuracy, or reliability.
Any reliance you place on the information is strictly at your own risk.
PROFESSIONAL DISCLAIMER
- Content on this website does not constitute legal, financial, marketing, or professional advice. You should obtain appropriate professional advice tailored to your specific circumstances before taking action.
NO GUARANTEED RESULTS
- We do not guarantee specific outcomes or results from the use of our services, strategies, advertising campaigns, or recommendations.
Performance may vary due to external factors including platforms, budgets, competition, and implementation.
TESTIMONIALS & CASE STUDIES
- Any testimonials or case studies represent individual experiences and do not guarantee similar results.
EXTERNAL LINKS
- This website may contain links to third-party websites. We are not responsible for the content or practices of those sites and accept no liability for any loss or damage arising from their use.
CONTACT
- If you have questions regarding these Terms & Conditions or this Disclaimer, contact us at [email protected].